Trouble at Home?

We understand that home is not always a refuge. Sometimes it’s a place where things get out of hand. Whether it is with a family member, partner, friend or carer  — if you are experiencing a problem we are here to offer help, support and advice.

We have specially trained staff, excellent relations with other services, and we will respect your confidentiality and safety at all times.

To get in touch either call 020 7364 7003 during office hours (you can leave a message in confidence as it diverts to duty staff) or email We aim to come back to you within two working days and will offer an initial telephone or face to face assessment – whatever suits you. Our specialist staff normally work Tuesday – Thursday. If for safety reasons you can only talk at certain times just let us know.

If you are in danger you should call 999 immediately.

Alternatively our partner Broken Rainbow  offers a 24 hour online chat, and a telephone support service. Please ask them to liaise with us, so we can offer you local help across the board.